The council apologizes for the disruptions caused by COVID-19 last year. In recognition of this, the council is offering a reduced rate of £26 for the year to customers who renew or register on or before April 30, 2022. Customers who renew or register on or after May 1, 2022 will be charged £31 for the year.

Online registration for the first time is quick and easy on the town hall website.

The simplest and cheapest method of payment is annual direct debit. This method guarantees customers a consistent service because it automatically renews itself every year.

One-off payments by card can also be made on the municipality’s customer portal or by barcode at the Post Office or PayPoint. Customers who pay this way will soon receive a bill reminder with instructions on how to renew.

Residents should ensure they clearly mark their brown bin with their house number so crews can identify what needs to be emptied using in-cab technology that is linked to the payment system.

For those who no longer wish to use the service, the council can collect brown bins that are no longer needed free of charge. Contact the town hall to organize this.

Cllr Andy Burgin, portfolio holder for recreation and the environment, said: “This service remains excellent value and is priced competitively with other councils across the country.

“We can only apologize that there was a disruption to service last year due to coronavirus-related issues which were beyond our control at the time.

“In contrast, the pandemic closures have sparked a lot more interest in gardening over the past two years and we hope this trend will continue as it is a great way to make Mansfield greener and improve the quality lives of our residents.

Bi-monthly garden waste collections take place from March to November and once in December.

Customers can check their collection day online using the council’s bin day finder (opens in a new window). They can also sign up to receive free bin collection reminder emails (opens a new window) and will be notified the day before when their bins are collected.

Garbage cans must be taken out before 6 a.m. the day of collection and removed from the sidewalk no later than 12 p.m. the next day.

People with extra garden waste to dispose of can buy up to three extra bins for £18 each per year. The council can supply 240 liter or smaller 120 liter garden bins. Both sizes cost the same.

Use the brown bin to recycle:

• grass cuttings
• hedge trimming
• sheets
• small branches and twigs
• plants
• weeds
• cut flowers.

Do not put in the brown bin:

• food and kitchen waste
• garden furniture
• treated wood
• grass
• earth, bricks or stones
• logs
• construction waste.

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